FREQUENTLY ASKED QUESTIONS

How does it work?
After you complete your rental purchase, we will endeavor to deliver your bike and equipment within 3-5 business days, contact free, and sanitized! If we are unable to deliver, we will issue you a refund immediately.

Which bike will I get and what will it include?
ELECTRIC NEXT GEN BIKE RENTAL
You will get an Electric Next Gen (Stages SC2) bike which comes with Look Keo pedals. Your rental will include Look Keo cleated shoes and a pair of weights.
SCHWINN BIKE RENTAL
You will get a Schwinn IC2i bike which comes with SPD-SL pedals. Your rental will include SPD-SL cleated shoes and a pair of weights. 

How long can I rent? 
We are currently offering bike rentals for 14, 30, 60, & 120 days. Should you wish to renew, please let us know before your rental period ends. We will also be in touch.

How do I join the classes? 
A guide will be sent to you on how to navigate Electric At Home in order for you to have the best experience.

Is there a limit to the number of classes I can join?
There's no limit –you can join as much classes as you want. Your rental comes with an all access unlimited pack so you can experience all our classes!

Yep! That means you will have access to about 200+ Live Zoom classes in a month and 150+ On Demand videos. You can catch all our Cycling, Boxing, HIIT, Strength, and Flow classes Live or On Demand whenever you want! 

How long are the classes?
Classes will be at least 45 mins long.

Will the Live workouts be available after the class?
Studio Live Zoom classes will be available on the On Demand library a few weeks after. So don’t worry if you don't catch Live classes. Thanks to On Demand we got our signature Electric rhythm-based classes such as Indoor Cycling, Boxing, HIIT, Strength, and Flow, all in one site for your convenience!