FREQUENTLY ASKED QUESTIONS

Ready to Ride the skies, Team Electric?

To get you ready for your Electric Rooftop ride, here’s all you need to know.

 Safety Precautions 

We are going the extra mile to make your Electric Ride fun and safe for you, Electric! Not only will the event be held outdoors, we’re also limiting each class to only 40 riders so we can practice social distancing. Each bike will be approximately 1 meter apart. Wearing of masks will be optional. You will be asked to bring your personal hydration and towel.

REMEMBER! If you are not feeling in tip-top shape, give the Electric Rooftop ride a pass so you can keep yourself and others safe. Should you need to cancel, scroll down to know how we can work that out for you.

 Arrival Time 

30 minutes before your class. Check in at Electric Studio Podium (4/F The Podium Mall) so we can give you your cycling shoes and you can keep your personal items in our lockers. Class will start promptly so give yourself time to check in. First time? Fill out our First Timer Waiver in advance here.

 What to Bring 

Just yourself, a workout towel, and your water bottle. Water can also be purchased at the studio.Wearing of masks will be optional. 

Should you need to shower or use the toilet, you can use the one at the studio. 

For those doing the 5:30 PM class with Jam and Jaq, feel free to wear a cap and sunscreen to protect ya from the sun!

 On Your Way Out 

We promise you'll leave with endorphins to last you the whole week! Don’t forget to take home your complimentary swag bag from your Electric fam. 

 Photos and Videos 

While we encourage y'all to go crazy on your posts, taking videos of the entire class is strictly prohibited. IG Story snippets are cool! Don't forget to tag @electricstudioph and use #ElectricRooftopRide. We’ll have our official photographer capture every second of this milestone and, yes, we will def share pics with you!

 Weather 

Clear skies and sunshine, fingers crossed! In the event of a storm signal, we will have to cancel the class for safety reasons. We will individually email or call you by Friday afternoon if the weather is unsafe. 

 Can I Stay After class? 

Sure, feel free to cheer your friends on! However, please keep distance from the actual bikes so we can keep the experience socially-distanced. 

 Up to When Can I Cancel? 

Electric cancellation and late policies apply. You can cancel until 5pm the day before class. If you choose to cancel, we can easily convert the value of your slot to an Electric Home package or In Studio classes. If you are late for class, your slot will be given away.

How to Reach Us: You can reach us at 0917 711 2650 on the day of class.